Prepare your Page audience

Fetch existing conversations, then check the result before your first campaign.

Before you start

A connected account and a linked Page.

1
Choose your Page. Check its name and connection status before fetching.
2
Review Audience fetch method. Start with the recommended method displayed by the site.
3
Select Fetch audience beside that Page. For a bulk action, first confirm the filters because matching audiences can include several Pages.

A fetch request is accepted or the page explains what prevents it. The final count is available after completion.

This audience contains existing Page conversations, not followers or arbitrary Facebook users.

1
Open Audience jobs. Identify the task for the Page and check whether it is waiting, running, complete or requires attention.
2
Review Rows processed and Batches. These are progress counters; check that the job is Complete before treating the refresh as finished.
3
Choose View Page to inspect the available audience and conversation filters. Blocking a recipient there prevents future sends; messages already sent cannot be recalled.

You know which conversation audience is ready for selection in a campaign.

Something not working as expected?

Zero conversations? Confirm that this Page has existing conversations and that the job completed. Followers alone do not form a sendable audience.
Partial or failed fetch? Read the task message and check the linked account. Review completed work before starting another fetch; a queued task may still be working.